McDonald Engineers has announced that 98% of urgent calorifiers ordered were delivered within just 2 weeks, demonstrating that its flexible manufacturing facility is providing some of the quickest lead times in the market – with no compromise on quality.
The figures were reported as part of its annual performance review. The improvements in both lead times and quality standards can be attributed to McDonald Engineers’ total focus on quality and customer service.
The capability was demonstrated this week with a 1170 Litre calorifier for a hotel without water which was ordered late on Thursday and is being picked up on Monday – 2 working days. Unique in the industry, but a regular occurrence for McDonald Engineers.
The approach was kick started in 2010 with a 2 year project in partnership with Strathclyde University, to review the company's manufacturing processes, with the aim of further improving McDonald Engineer’s world class service to its clients.
Now, four years on, quality and service remain at the forefront of all McDonald Engineers activities, as they aim to maintain their position as one of the UK’s market leaders for copper hot water cylinders and calorifiers.
McDonald Engineers’ Sales Director, Jamie Stewart, said “Our unique approach to manufacturing hot water storage calorifiers, cylinders and tanks, means that we are able to accommodate virtually any size and specification. We also stock a wide range of commercial calorifier material and while this has a cost implication to us, it means that we can respond to any rapid requirement”
He continued, “As specialists in bespoke cylinders, including those featuring renewable energy sources, we have honed our manufacturing process to ensure virtually every calorifier can be delivered within 2 weeks if required”
Click here to find out more about McDonald Engineers copper calorifier solutions or call us on 01592 611123 to discuss your project.