Proving that McDonald Engineers provide their clients with more than just high quality hot water systems, the copper cylinder manufacturer is already looking forward to enjoying a happy new year with several major specification successes. McDonald Engineers have already secured specification status for a number of local authority and housing association projects across the country for their combination cylinders, POWERflow 2000, THERMflow and ELECTRAflow. In addition, the renewable ready range which now features the ECOflow unvented, is proving to be extremely popular. Jamie Stewart, Sales Director of McDonald Engineers concludes “Although we are competitive with our prices, we know that the costs of our goods alone do not win contracts. Councils and Housing Associations must demonstrate that they are achieving best value for money, however that also takes into consideration the quality of the product and the level of service and support offered by suppliers.” McDonald Engineers has been working hard with key decision makers, design teams and installation contractors to develop cylinder solutions that meet the exact requirements for individual projects. More clients are recognising that an off the shelf product often doesn’t suit the situation and developing a solution that is tweaked to suit the exact needs can prove to be more economical. A recent example of this was on a job for a Scottish Housing association. McDonald Engineers worked with the heating contractor to redesign the placement of several connections. This made the installation within a tight space significantly easier as well as achieving substantial time and therefore cost savings. In response to being asked what makes McDonald Engineers level of service superior, Jamie, stated “It’s about our commitment and flexibility. We are genuinely committed to ensuring that our clients receive the best customer service prior and post purchase. If a client requires a quick off the shelf solution, we’ll have it in stock. If they require a bespoke cylinder or we feel there is the opportunity to make savings, we will work closely with them to design the best possible solution.” And it’s not just the design side where McDonald Engineers are making inroads. Recognising the importance of enabling installers to adapt to changing technologies such as heat pumps and solar energy, McDonald Engineers are one of the few hot water cylinder manufacturers to offer advanced training courses for renewable energy cylinders. To find out more about the full range of products and services available from McDonald Engineers contact us on 01592 611123.
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